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Why Us
Core Values
Core values.
Integrity
- Reliability, commitment and authenticity
- Be open and honest in your dealings with others
- Be trusting of others
- Observe confidentiality
Fairness
- Uphold standards of honesty, decency, team and family spirit
Respect
- Be attentive, appreciative and tolerant
- Treat others as you would like to be treated
- Be objective and consistent in your feedback
- Recognise the achievements and abilities of others
Responsibility
– Take great care of all our stakeholders: our people, our customers, our suppliers and our environment.
– Deliver what you commit to
– Take ownership of issues, make decisions and see them through
– Own your own development
Passion
– Promote entrepreneurship, innovation and creativity
– Act with speed
– Show initiative and be proactive
These values are centred around our customers and are underpinned by good communication and working as one team:
Customer Focus
- Understand who your customer is and focus on their needs
- Be adaptable and flexible
- Get it right first time – every time
- Actively seek customer feedback
Communication
- Listen attentively to the views and issues of others
- Communicate in a realistic and practical manner using appropriate language
- Select appropriate methods of communication for each situation using excellent standard of written and verbal communication
One Team
- Work together to achieve common goals
- Ask for and listen to the views of others
Contact us to see how we can help you now
Call on
01902 600400
or contact us below
Contact us today
Request a callback
Request a callback
Thank you.
A member of the respective department will get in touch with you shortly.
Regards,
Laidlaw Team
Request a callback
Thank you.
A member of the respective department will get in touch with you shortly.
Regards,
Laidlaw Team
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